Cookie Notice
The cookies and similar browser storage Converx uses, why, and how you can control them.
Version 1.0 · Effective 2026-10-07
1. What cookies are
Cookies are small files a website stores in your browser. Similar technologies, such as local storage, keep information on your device in the same way. We call them all "cookies" here.
2. How Converx uses cookies
Converx uses only cookies that are strictly necessary to sign you in, keep your session secure, and remember your language. We do not use advertising cookies, and we do not allow third parties to track you across other websites through the Services. The website at converx.net sets no cookies.
| Name | Purpose | Duration |
|---|---|---|
| converx-customer.session_token | Keeps you signed in to the customer portal and protects your session | Until you sign out or the session expires |
| converx-operator.session_token | Keeps business users signed in to the workspace and protects the session | Until you sign out or the session expires |
| Sign-in security cookies | Protect sign-in, verification, and Google sign-in steps against forgery | Minutes, removed when the step completes |
| converx.customer.locale | Remembers the language you chose before signing in | 1 year |
| converx.operator.locale | Remembers the workspace language | 1 year |
| converx.station.token (local storage) | Identifies a shared front-desk device that a business has registered | Until the business removes the device |
Session cookies are marked HttpOnly and Secure, so scripts on the page cannot read them and they are sent only over encrypted connections.
3. Analytics
Converx does not currently use analytics or performance cookies. If we introduce any cookie that is not strictly necessary, we will update this notice and ask for your consent before setting it.
4. Your choices
You can delete or block cookies in your browser settings. Because the cookies we use are necessary, blocking them will stop sign-in and other parts of the Services from working.
5. Contact
Questions about cookies: privacy@converx.net.
Related documents
- Privacy Policy
- Customer Terms of Use
- Business Terms of Service
- Data Processing Addendum
- Data Retention Policy
- Acceptable Use Policy
- Subprocessors
Questions about this document
Write to legal@converx.net, or to privacy@converx.net for anything about personal data.